Shopify catalog sync and Commerce readiness launch with Stride's Shopify App Store listing. New Shopify connections open when the listing is approved. Until then, the Shopify row in Settings → Integrations shows as coming soon for sites that aren't connected.
Overview
The Shopify connection gives Stride read-only access to your product catalog. Stride uses it to grade whether AI shopping assistants can read and trust each product, and to suggest the shopper questions worth tracking.
Installation always starts from Shopify, from the App Store listing or your store admin. Shopify handles authorization. Stride never asks you to paste an Admin API access token into the dashboard.
What you can use today without Shopify
None of these need a Shopify connection, and they work for any store:
- AI Readiness crawls your site and checks whether AI crawlers and answer engines can read it. Its commerce protocol checks look for public evidence of ACP, AP2, MPP, UCP and x402.
- AI traffic reads Google Analytics 4 and reports sessions, conversions and revenue for each AI source. See the GA4 integration.
- Brand Integrity (Grow and up) flags false or unsupported claims AI engines make about your brand.
- Action items turn findings into a prioritized list, with a draft where the fix is content.
When to use it
Connect Shopify, once installation opens, if you sell on Shopify and want product-level diagnosis: which products have thin descriptions, missing images, weak offer schema or no policy coverage, and which buyer questions about your products you aren't tracking yet.
How it works for connected stores
If your store is already connected, nothing changes for you.
- Open Settings → Integrations → Shopify to see the store domain, connection status and the last sync time.
- Choose Sync now to import the catalog immediately. Product changes also reach Stride through Shopify webhooks, and selected storefront content refreshes daily at 03 UTC.
- Under Exclude products by Shopify tag, list tags to leave out of sync and
readiness scoring, for example
wholesaleorhidden. Choose Save exclusions, then run a sync to apply them. - Under Storefront content for Stride, pick the published content types Stride may use, then choose Save content sync.
- Open Commerce readiness to see the catalog diagnosis.
Permissions
Stride requests read-only catalog access first, and more only when you choose a related content type:
- Collections: the product-catalog permission already granted.
- Pages: Shopify's Online Store pages permission.
- Blog articles: Shopify's separate content permission, approved in the embedded Shopify app.
Shopify may describe the article permission broadly in its approval dialog. Stride reads only each selected article's published title, URL handle, body, publication state, update time and blog handle. It never reads contributor email, IP, browser or operating-system data.
Stride does not read orders, customers, payments or staff members, and it never writes to your store.
Definitions
- Catalog sync: Stride's read-only copy of your published products, used for readiness scoring.
- Storefront content: published pages, blog articles and collections you choose to share with Stride for content analysis and action items.
- Excluded tags: Shopify product tags whose products Stride leaves out of sync and scoring.
Plan & limits
Shopify catalog sync is included on Grow and Scale. On Agency it follows the client site's own plan, so a Starter client site cannot connect a store. See Plans & limits.
FAQ / Troubleshooting
Why does Shopify say "coming soon" in my settings? New connections open with Stride's Shopify App Store listing. Until then, sites without a connection see the integration as coming soon. Everything listed under "What you can use today without Shopify" works now.
Can I connect with a custom app or an Admin API token? No. Installation starts from Shopify, and Stride never asks you to paste a token.
Products not appearing. Confirm the products are published to the Online Store sales channel. Unpublished products aren't visible to AI crawlers either.
Sync finished with 0 products. Check that the connected store is the one that owns your storefront catalog and that the app has product access.
Blog articles are greyed out. Choose them in the embedded Shopify app and approve the content permission there, then choose Save content sync again.
Disconnecting
Choose Disconnect in Settings. Stride stops future syncs and removes the stored access token. Reconnecting goes through the Shopify installation, which opens with the App Store listing.